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  2. Getting Started

Signing Up from an Invite

Step 1

Go to your email inbox and find your invite to Impala from support@impala.digital. Select the gold Join Impala now button in the body of the email.

Step 2

You will then be taken to the setup page on Impala. Your email should already be pre-populated. Enter your full name and create and confirm a password.

Then select the gold Get Started button.

Screen record showing flow of Steps 1 and 2

Step 3

You'll get a notice that you'll need to verify your email to continue.

Go back to your email inbox and find the new verification email from support@impala.digital. Open it and select the gold Verify your account button in the body of the email.

Step 4

You will then be taken to the login page on Impala. Enter your email and the password you just created. Then press the gold Sign in button.

Screen share showing the flow of Steps 3 and 4

Step 5

If you've been sent an invite that's already connected to your organization, your organization will automatically populate here.

Confirm the organization shown is correct. If not, please contact support@impala.digital.

If it is correct, select your primary role. Then press the green Submit button.

If you've been sent an invite that is not already connected to your organization, you'll need to complete a few brief onboarding steps -  for help with these, see instructions here.

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Explore

From here you can begin using the Impala platform!

If you have access to Impala for Fundraisers we recommend starting by clicking the green Let's Get Started button to set your Prospecting Criteria. Updating and editing your organization's profile is also a great place to get started and show off the great work you're doing.

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