SUPPORTED CONSUMERS NAVIGATING HEALTH REFORM AND ENROLLMENT OPTIONS IN THE HEALTH INSURANCE MARKETPLACE. ASSISTED 59,368 CONSUMERS WITH GENERAL INQUIRIES ABOUT HEALTH COVERAGE, 17,621 CONSUMERS WITH ENROLLMENT IN A QUALIFIED HEALTH PLAN (QHP), AND 5,053 CONSUMERS WITH POST-ENROLLMENT INQUIRIES. SEE SCHEDULE O FOR DETAILS OF THE SERVICES OFFERED TO CONSUMERS WHO SOUGHT ENROLLMENT ASSISTANCE DURING THE REPORTING YEAR. PROVIDING EDUCATION ONLY (NO ENROLLMENT) - 12,245 CONSUMERS SELECTING A QHP - 1,941 CONSUMERS APPLYING FOR MEDICAID/CHIP - 7,172 CONSUMERS ENROLLING INTO SHOP - 44 CONSUMERS REFERRALS TO MEDICAID/CHIP - 2,275 CONSUMERS REFERRALS TO AGENTS/BROKERS FOR SHOP ASSISTANCE - 95 CONSUMERS TAXES - 468 CONSUMERS FILING EXEMPTIONS - 219 CONSUMERS