ISRG DEVELOPS, OPERATES, AND MAINTAINS SOFTWARE-BASED SYSTEMS AND SERVICES THAT CAN ISSUE FREE DIGITAL CERTIFICATES IN A FULLY AUTOMATED FASHION FOR USE IN ESTABLISHING ENCRYPTED COMMUNICATION CHANNELS OVER THE INTERNET. THESE SYSTEMS ARE DESIGNED SPECIFICALLY TO SERVE THOSE WHO HAVE LITTLE TO NO KNOWLEDGE OF HOW THE UNDERLYING TECHNOLOGY WORKS, AND WHO CANNOT AFFORD TO PAY FOR THE NECESSARY SERVICES OR EXPERTISE.