Ronald McDonald House Charities of Central Florida Inc

Programs
General Mission-Related Initiatives
RMHCCF celebrated its 25th anniversary in 2021. Although we were unable to implement all our in-person events as planned due to COVID, we were able to tell our story, highlighting our milestones utilizing social media and support from our media and mission partners. Each month we focused on a different aspect of the charity's growth, such as the opening of our three RMHs - one on the campus of each of the three local pediatric hospitals in Orlando. The first House was built on the campus of AdventHealth for Children (Florida Hospital at the time) and opened on December 13, 1996, with 13 bedrooms (expanded to 23 in 1998). (See Schedule O for Continuation)GeographiesNot indicatedDatesJan 1, 2021 – Dec 31, 2021Source990No causes providedNo populations provided–$2.6MProgram 1 [2024]
As Ronald McDonald House Charities (RMHC) celebrated its 50th anniversary in 2024, a refreshed mission, vision, and purpose statement was launched as part of a new RMHC Impact Strategy Framework. The framework was adopted by Ronald McDonald House Charities of Central Florida (RMHCCF) and included a focus on four new strategic priorities: 1) Serve more families better, 2) Enhance Collaboration, 3) Drive Engagement, and 4) Prioritize People. RMHCCF finalized its local strategic priorities for 2025-2027 and received Board of Director approval in late 2024. At the same time, progress and lessons learned from the RMHCCF 2022-2024 strategic plan were reported to the Board of Directors, and the plan was successfully closed.RMHCCF celebrated its 28th anniversary in 2024. Clay Osbourne, President and CEO, exited the Organization early in the year, and Heather Brungardt was hired in July following a national search. Angela Cohen, COO, and Jarrod Dabb, CDO, both celebrated 9 years of employment. A 34-member Board of Directors continued governance of the Organization under the leadership of Eric Reed, Chair. Board committees included Finance, Programs, Operations, Risk, and Audit and Development. The Organization successfully transitioned its executive officers, outgoing Board members, and Key Initiative committee members who served with passion over the last year. The Organization celebrated the vibrant Central Florida community, its partnerships with its pediatric Hospital Partners, and the role RMHCCF plays in helping to provide family-centered care and a home away from home for families to assist with the healing process. The Organization celebrated its ongoing partnership with McDonald's and its partners, who supported the combined efforts to increase revenue from the Round Up Program and other restaurant promotions. In fact, the Round Up Program increased to $1.2 million gross through the efforts of the Organization's McDonald's relationship staff coordinator. The Organization also celebrated its generous stakeholders who gave their time, talent, and treasure to support the Organization's mission. The Organization's robust volunteer program continued to increase its service totaling 5,585 hours, and equated to over $83,000 saved for the Organization. The Organization was also able to provide families with three meals a day along with snack packs with the help of its generous community. The Organization's evening Share a Meal program continued to see an increase in meals served, with over 792 meals benefiting 23,760 individuals between its three houses. Local restaurants also continued to support the Organization with premade meals throughout the year, and the Organization collaborated with Second Harvest Foodbank and 4Roots to purchase meals and receive fresh produce at a reduced price. The Organization launched a new volunteer management system, Volunteer Hub, to improve efficiency in enrolling and assigning volunteers and to aid in capturing data for ongoing planning. There are currently 366 Ronald McDonald House Chapters worldwide, with 266 Chapters in the United States and seven Chapters in Florida. RMHC supports four cornerstone programs: Ronald McDonald Family Rooms, Ronald McDonald Care Mobile Programs, Ronald McDonald House Programs, and Other Support Programs. RMHCCF provides the latter two programs with its support program focused on Hospitality Carts.The first RMHCCF House was built on the campus of Advent Hospital for Children and opened on December 13, 1996, with 13 bedrooms (expanded to 23 in 1998). The second House was built on the campus of Orlando Health (Arnold Palmer Children's Hospital and Winnie Palmer Hospital for Women and Babies) in 2003 with 22 bedrooms (expanded to 37 in 2006), and the third House was built on the campus of Nemours Children's Health with 15 bedrooms (expanded to 24 in 2019). In 2024, up to 84 families stayed at the Organization's Houses every night, with a total of 2,143 stays during this period (a 10% increase over 2023). The average length of stay was 10 nights in 2024. The Organization launched a new family registration electronic management system, Family Registry, to improve efficiency in its application and background screening processes and to aid in capturing data for ongoing planning. In 2024, the Organization continued the expansion of its Hospital Cart program at six area hospitals, totaling seven carts. Each cart, generously donated by a volunteer, is decorated as a fun and friendly Ronald McDonald House and visited the pediatric units with necessities such as toiletries, snacks, grams, and other comfort items for patients and families. The Hospitality Carts combined supported 14,709 families in 2024. The Organization also provided food, drink, and other items for the Family Resource Center at Advent Health Children's Hospital.Overall, RMHCCF served 45,000 families from 67 counties, 50 states, and 67 counties in Florida. Forty-three percent (43%) of the Organization's families came from Central Florida. The largest number of families in 2024 came from the following five counties: Brevard, Polk, Lake, Volusia, and Orange. The Organization continued to focus on diversifying and increasing its revenue streams in 2024. Individual giving remained its priority focus. The Organization enriched its giving programs, providing more opportunities for friends and supporters to become engaged with the Organization. The Organization's Senior Gift Officer launched local events to support current and cultivate new Cornerstone Society members in addition to the Organization's annual donor breakfast and reception. The Organization's Key Initiative young professional committee continued to expand its reach, developing young leaders and engaging with RMHCCF to raise close to $100,000 through its three annual events. The Organization's Appetite for the Arches continued to be its top fundraising signature event. This event, along with Block Party, Golf, and Sporting Clays tournaments, helped the Organization meet its financial goals. The Organization launched an Endowment in 2023 that continued to grow in 2024 with the generous support of long-term Board members. The Organization also continued to enhance its strategy for planned giving at the same time. The Organization's Round Up program and other McDonald's restaurant promotions continued to exceed its budgeted numbers and offered the Organization consistency and stability in its budgeting progress. The Organization's forever and founding partner, McDonalds, continued to support the Organization in incredible ways, enabling the Organization to meet the needs of its families. Maintaining the Organization's aging houses and workforce management continued to be the top two areas of focus within the budget. Under the guidance of the Finance committee, the Organization continued to transfer $25,000 a month to its property reserve to prepare for capital needs. Likewise, the Organization invested in its team through a new Learning Management System, enhanced pay and benefits, career growth opportunities, onboarding, and supervision practices. Overall, the Organization finished 2024 financially healthy, exceeding the budget goal by almost 9%. After 28 years of efforts to build capacity to meet the needs of the growing community, the Organization remains debt-free at the end of 2024. The strong fiscal stewardship provided by RMHCCF will allow the Organization to continue to concentrate on the next phase of the Organization's lifecycle-expanding reach, while enhancing the individual and planned giving programs to guarantee the long-term health and sustainability of the Organization. The Organization will focus on increasing its bed capacity to serve the growing population of children served by Nemours Children's Health. The Organization will expand its Hospitality Cart program into other markets in Central Florida, and it will explore opportunities to partner with organizations in the communities to aid families with food insecurity, financial and housing instability, and mental health concerns. The Central Florida community has embraced RMHCCF and its purpose to provide closeness, comfort, and care to families who are in medical crisis and going through the toughest of times, the illness of their child. The Ronald McDonald Houses are built of brick and mortar; however, the Organization calls each one of them the house that love built, because of the time, talent, and treasure provided by the Central Florida community.GeographiesNot indicatedDatesJan 1, 2024 – Dec 31, 2024Source990No causes providedNo populations provided–$3.5M
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