NATIONAL ASSISTANCE LEAGUE

Programs
Volunteer Leadership Training and Support
OVER THE YEARS, THE ORGANIZATION HAS TRAINED THOUSANDS OF VOLUNTEERS TO EFFECTIVELY LEAD THEIR LOCAL CHAPTERS BY PROVIDING ADMINISTRATIVE, LEGAL, AND OPERATIONAL GUIDANCE. THE GUIDANCE INCLUDES RESOURCE DOCUMENTS AVAILABLE ON THE WEBSITE; VIRTUAL CHAPTER LEADERSHIP TRAINING AND LEARNING OPPORTUNITIES; REGIONAL IN-PERSON NETWORKING CONFERENCES; AND TECHNOLOGY SERVICES AND SUPPORT. THE FOLLOWING OUTLINES THE TOOLS USED BY THE ORGANIZATION TO SUPPORT THE GROWTH OF EFFECTIVE VOLUNTEERISM IN THE CHAPTERS:EDUCATION AND TRAINING-THE ORGANIZATION PROVIDES CHAPTERS WITH EDUCATION AND SUPPORT VIRTUALLY BY UTILIZING THE NONPROFITREADY.ORG PLATFORM AND CURATED LEARNING CIRCLES THAT PROVIDE DISCUSSION FORUMS ON RELEVANT TOPICS TO CHAPTERS. THE SESSIONS COVER ISSUES RELATED TO BOTH THE STRATEGIC, AS WELL AS DAY-TO-DAY MANAGEMENT OF A CHAPTER, AND NEW TRENDS IN NONPROFITS. IN ADDITION, THE EDUCATIONAL SESSIONS OFFER GREAT NETWORKING OPPORTUNITIES FOR ATTENDEES TO MEET MEMBERS FROM ACROSS THE COUNTRY, COMPARE NOTES, OFFER SUGGESTIONS, SHARE IDEAS, AND SUPPORT EACH OTHER. DURING THE 2022-2023 YEAR, THE ORGANIZATION SAW OVER 750 ATTENDEES AT 14 VIRTUAL LEARNING CIRCLE EVENTS WHO COMPLETED OVER 1,300 MODULES IN THE ONLINE PORTAL.MEMBER SERVICES-WITH THE HIRING OF THE ORGANIZATION'S FIRST EVER MEMBER SERVICES MANAGER, THE ORGANIZATION CONTINUES TO PROVIDE SUPPORT, NOW MANAGED IN A PROFESSIONAL CAPACITY, FOR CHAPTERS BY PARTNERING WITH THEM TO CARRY OUT THE ORGANIZATION'S SHARED MISSION. CHAPTER LEADERS ARE EMPOWERED TO UNDERSTAND THE BASIC REQUIREMENTS FOR MANAGING A 501(C)(3), CELEBRATED FOR THEIR SUCCESS IN THEIR COMMUNITIES, AND KEPT UP TO DATE WITH THE NATIONAL ORGANIZATION'S CURRENT INITIATIVES. MEMBER SERVICES PROVIDES CHAPTERS WITH ACCESS TO LIVE PROFESSIONAL AND VOLUNTEER COACHING SUPPORT ON A VARIETY OF TOPICS DESIGNED TO ADDRESS SPECIFIC CHAPTER MANAGEMENT QUESTIONS INCLUDING, BUT NOT LIMITED TO:- BOARD DEVELOPMENT- MEMBERSHIP- TECHNOLOGY- STRATEGIC PLANNING- BELONGING AND INCLUSION- E-COMMERCE/MARKETPLACEDURING THE 2022-2023 YEAR, THE ORGANIZATION RECEIVED AND ANSWERED OVER 1,350 QUESTIONS FROM 118 CHAPTERS.TECHNOLOGY SERVICES AND SUPPORT-THE ORGANIZATION OFFERS TECHNOLOGY SERVICES AND SUPPORT TO 92 CHAPTERS THROUGH THEIR USE OF A "MULTI-SITE" WEBSITE HOUSED WITHIN THE ORGANIZATION'S WEBSITE, WWW.ASSISTANCELEAGUE.ORG. ADDITIONALLY, PARTICIPATING CHAPTERS MAY CHOOSE TO UTILIZE ADDITIONAL "PLUG-IN" SERVICES - EVENT MANAGER, VOLUNTEER SIGNUPS/CALENDAR, VOLUNTEER HOURS TRACKING, AND DONOR MANGEMENT - TO ASSIST WITH MANAGEMENT OF THEIR CHAPTER ACTIVITIES. DURING THE 2022-2023 YEAR, THE ORGANIZATION RESPONDED TO OVER 1,500 TECHNOLOGY RELATED HELP DESK TICKETS AND PROVIDED 6 WEEKLY VIRTUAL HELP DESK OPPORTUNITIES (OVER 250 ANNUALLY) TO CHAPTERS.THE ORGANIZATION ALSO LAUNCHED SHOPASSISTANCELEAGUE.COM, AN ONLINE E-COMMERCE PLATFORM, BY WHICH PARTICIPATING CHAPTERS CAN SELL ITEMS DONATED TO THEIR CHAPTER, UNDER THE ASSISTANCE LEAGUE BRAND, TO A NATIONAL AUDIENCE. TO DATE, THE WEBSITE HAS HAD OVER 80,000 UNIQUE HITS TO THE SITE AND IS BEGINNING TO GENERATE SALES AND PROVIDE DATA FOR HOW THE ORGANIZATION CAN CONTINUE TO BUILD OUT THE SITE, IN ADDITION TO CREATING OVERALL BRAND AWARENESS FOR ASSISTANCE LEAGUEMARKETING SERVICES AND SUPPORT-THE ORGANIZATION OFFERS MARKETING SERVICES AND SUPPORT TO CHAPTERS BY MANAGING AN AWARDS PROGRAM THAT AFFORDS CHAPTERS THE OPPORTUNITY TO RECOGNIZE MEMBER/COMMUNITY VOLUNTEERS AND OUTSIDE SUPPORTERS. ADDITIONALLY, THE ORGANIZATION CONTINUES TO PROVIDE DESIGN SUPPORT FOR CHAPTER LOGOS. 2022-2023 SAW THE DEVELOPMENT OF BETTER INTEGRATED SOCIAL MEDIA BETWEEN THE ORGANIZATION AND CHAPTERS AND THE REIMAGINATION OF ACTION WEEK INTO A MARKETING AND FUNDRAISING CAMPAIGN THAT WILL CALL THE PUBLIC TO ACTION AND ASK FOR THEIR SUPPORT. THAT CAMPAIGN WILL LAUNCH IN THE NEXT FISCAL YEAR.THE ORGANIZATION HAS ALSO BEEN WORKING DILIGENTLY TO FINALIZE PLANS FOR ADDITIONAL MARKETING SUPPORT FOR CHAPTERS THROUGH A TIERED SERVICE PLAN ALSO TO BE DEPLOYED IN THE NEXT FISCAL YEAR. NATIONAL PARTNERSHIPS-THE ORGANIZATION OFFERS CHAPTERS ACCESS TO NATIONALLY DEVELOPED PARTNERSHIPS:- RIGHTGIFT-BULK PURCHASING, GIFT-IN-KIND/CASH FUNDRAISING PLATFORM- STERLING VOLUNTEERS-BACKGROUND CHECKS- MODERN HR-HUMAN RESOURCES CONSULTING/PROFESSIONAL EMPLOYMENT ORGANIZATION- GRANTSTATION-RESEARCH TOOL FOR GRANTS- TARGET, JCPENNY, FAMOUS FOOTWEAR-GIFT CARD PURCHASING- HYATT HOTELS-MEMBER DISCOUNT PROGRAM- SHOP REDSTAR-ASSISTANCE LEAGUE BRANDED MERCHANDISESUPPORT AND REVENUE-THE ORGANIZATION'S SUPPORT AND REVENUE DURING THE YEAR ENDED MAY 31, 2023, IS PRIMARILY DERIVED FROM PER-CAPITA MEMBERSHIP DUES AND INVESTMENT RETURN. CURRENTLY, MOST CONTRIBUTIONS ARE RECEIVED FROM ASSISTANCE LEAGUE MEMBERS AND LOCAL CHAPTERS DONATING TO THE CIRCLE FUND. THE CIRCLE FUND SUPPORTS PROGRAMS PROVIDED AT THE NATIONAL LEVEL FOR ALL MEMBERS.LOOKING AHEAD, THE ORGANIZATION WILL CONTINUE TO EVOLVE ITS OPERATING AND BUSINESS MODELS TO FULFILL ITS NEW MISSION STATEMENT CRAFTED IN NOVEMBER 2022-ASSISTANCE LEAGUE ENGAGES AND EMPOWERS VOLUNTEERS TO STRENGTHEN OUR COMMUNITIES. IN RELENTLESS PURSUIT OF ITS MISSION, THE ORGANIZATION WILL CONTINUE TO SHIFT THE PARADIGM FROM THAT OF "WATCH DOG" TO "SERVICE DOG AND MODEL A NEW APPROACH AND MINDSET THAT UNIFIES OUR ORGANIZATION AND ITS 120 CHAPTERS ON THE ISSUES WE ALL HAVE IN COMMON, WHILE CONTINUING TO ALLOW FOR FLEXIBILITY TO MEET NEEDS OF INDIVIDUAL CHAPTERS AND COMMUNITIES.GeographiesNot indicatedDatesJun 1, 2022 – May 31, 2023Source990No causes providedNo populations provided–$477K
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