GUIDING EYES FOR THE BLIND INC
Programs
Guide Dog Training and Support Programs
STUDENT INSTRUCTION AND GUIDE DOG TRAINING: THE GUIDING EYES STUDENT INSTRUCTION AND GUIDE DOG TRAINING IS COMPRISED OF THE FOLLOWING FUNCTIONAL PROGRAMS: EARLY/HOME SOCIALIZATION AND PUPPY RAISING FOR PURPOSE BRED GUIDE DOGS. ON-CAMPUS RESIDENTIAL TRAINING FOR BLIND OR VISUALLY IMPAIRED STUDENTS LEARNING TO USE A GUIDE DOG. SPECIALIZED TRAINING INSTRUCTION FOR INDIVIDUALS WHO ARE BLIND WITH ADDITIONAL DISABILITIES OR OBSTACLES SUCH AS BALANCE, HEARING OR LEARNING CHALLENGES. THE RUNNING GUIDE PROGRAM THAT EMPOWER BLIND OR VISUALLY IMPAIRED STUDENTS TO LIVE A HEALTHY, MORE INDEPENDENT LIFESTYLE. HOME TRAINING FOR STUDENTS WHO ARE UNABLE TO TRAVEL TO NEW YORK FOR THE TWO WEEK ON CAMPUS PROGRAM. THESE PROGRAMS PROVIDE INDIVIDUALS WHO ARE BLIND OR VISUALLY IMPAIRED WITH FULLY TRAINED GUIDE DOGS. ALL SERVICES, INCLUDING TRAVEL COSTS TO AND FROM THE NEW YORK TRAINING CENTER AND ROOM AND BOARD, ARE PROVIDED AT NO CHARGE TO STUDENTS. IN FISCAL YEAR 2023, GUIDING EYES SUCCESSFULLY GRADUATED ONE HUNDRED FIFTY (150) GUIDE DOG TEAMS. DOGS NOT SUITED FOR GUIDE DOG WORK GO ON TO ALTERNATE CAREERS SUCH AS BEING ADOPTED BY OTHER NON-PROFIT ORGANIZATIONS THAT SERVE INDIVIDUALS WITH DISABILITIES OR BY LAW ENFORCEMENT TO BE TRAINED AS DETECTION DOGS. OTHERS ARE RELEASED AS FAMILY PETS. ALL STAFF AND VOLUNTEERS ARE TRAINED BY GUIDING EYES WITH A FOCUS ON LOVE AND CARE FOR OUR DOGS THROUGHOUT THEIR WORKING LIFE.GeographiesNot indicatedDatesOct 1, 2022 – Sep 30, 2023Source990No causes providedNo populations provided–$10.4MVeterinary Care for Guide Dogs
VETERINARY SERVICES: AT GUIDING EYES, WE ARE DEDICATED TO PROVIDING EXCELLENCE IN VETERINARY CARE. WE OPERATE TWO STATE-OF-THE-ART VETERINARY HOSPITALS THROUGH OUR MAIN CAMPUS IN YORKTOWN HEIGHTS, NEW YORK, AND OUR CANINE DEVELOPMENT CENTER IN PATTERSON, NEW YORK. OUR VETERINARIANS, LICENSED VETERINARY TECHNICIANS, AND ADMINISTRATIVE STAFF CARE FOR DOGS IN THE BREEDING, PUPPY, AND TRAINING PROGRAMS. OUR VET CARE EXTENDS TO ALL WORKING GUIDING EYES DOGS THROUGH REMOTE COMMUNICATION AND REFERRALS, AND USING OUR OWN FACILITIES WHEN PROXIMITY ALLOWS. OUR VETERINARY TEAM PERFORMS ROUTINE SURGICAL AND DENTAL PROCEDURES, X-RAYS, SONOGRAMS, ENDOSCOPY, LABORATORY WORK, VACCINATIONS, AND AN ARRAY OF WELLNESS SERVICES. WE ALSO WORK WITH SPECIALISTS IN OPHTHALMOLOGY, CARDIOLOGY, NEUROLOGY, ORTHOPEDICS, AND RADIOLOGY, MANY OF WHOM DONATE SERVICES TO HELP PROVIDE OUR DOGS WITH THE BEST CARE POSSIBLE.GeographiesNot indicatedDatesOct 1, 2022 – Sep 30, 2023Source990No causes providedNo populations provided–$9.1MClient Experience and Support Services
RESIDENTIAL AND GRADUATE SERVICES- CLIENT EXPERIENCE TEAM IS THE PRIMARY POINT OF CONTACT FOR APPLICANTS, STUDENTS, AND GRADUATES FROM INITIAL APPLICATION, THROUGH TRAINING, ONGOING TEAM SUPPORT, RETIREMENT, AND RE-APPLICATION. IT CONSISTS OF INDIVIDUALS WITH DIVERSE BACKGROUNDS AND SIGNIFICANT EXPERIENCE IN ONE OR MORE OF THE FOLLOWING AREAS: GUIDE DOG MOBILITY INSTRUCTION, GUIDE DOG HANDLING, BLIND AND LOW VISION REHAB, ADVOCACY, CUSTOMER SUCCESS AND COMMUNICATION. THIS TEAM FIELDS PHONE CALLS, EMAIL, SMS, WRITTEN COMMUNICATION AND AFTER-HOURS EMERGENCY CALLS WITH GUIDING EYES FOR THE BLIND'S APPLICANTS, STUDENTS AND GRADUATES. CLIENT SUCCESS RATES AND SATISFACTION IS MONITORED THROUGH AUTOMATED SURVEYS AND OTHER FEEDBACK MECHANISMS MANAGED BY THE CLIENT EXPERIENCE TEAM. WORKING CLOSELY WITH OTHER DEPARTMENTS WITHIN THE ORGANIZATION TO ENSURE A POSITIVE AND PRODUCTIVE CUSTOMER EXPERIENCE AND THAT OUR GRADUATE TEAMS ARE SAFE AND EFFECTIVE. WE STRIVE TO ENSURE THAT THE PARTNERSHIP OUR CLIENTS HAVE WITH THEIR GUIDE DOGS IMPROVES THEIR LIVES IN ONE OR MORE OF THE FOLLOWING: ENHANCED MOBILITY, INCREASED CONFIDENCE, IMPROVED SOCIAL INTERACTIONS AND INCREASED INDEPENDENCE.GeographiesNot indicatedDatesOct 1, 2022 – Sep 30, 2023Source990No causes providedNo populations provided–$2.7M
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