Programs

  • Program 1 [2020]

    Ronald McDonald House programs in Cleveland and Akron give families a welcoming place to stay so they can focus on caring for their children. Comfortable rooms, meals, inviting common areas and landscaped grounds are a safe and welcome retreat from the hospital setting. Families also benefit from the comradery and community they find in our House programs. At full capacity, RMHC NEO can accommodate 97 families per night at the Akron and Cleveland locations. COVID impacted these numbers, yet 12,242 nights lodging were provided for 457 families. Many families visited more than once, bringing the total number of family visits to 545. When families could not be accommodated, 99 hotel nights were provided. Families came from 10 countries, 33 states (top states were OH, WV, PA, MI, NY, VA, IL, FL) and 56 counties in Ohio. Ohio residents made up 66.7% of the families, and 2.4% were international families.No family is ever charged a room fee. Though the nightly room cost is approximately $100, families are not asked to pay. They are asked to donate toward continued operations if they are able. The average nightly donation in 2020 was $6.76.Meals are an essential service, nourishing the bodies and souls of the families staying at one of the House programs. Due to restrictions prohibiting group volunteers from preparing meals and limiting dining area capacity, our teams successfully pivoted and created a Quarantine Edition of our Family Meal Program. This meant continuing to provide meals, generally three meals a day. Families had access to safely prepared and packaged continental breakfast, lunches and hot dinners (sometimes with room service!), plus snacks, beverages and desserts. The meal program provided 50,000+ individual meals. 200 meals were donated by groups who could not cook in person.
    Geographies
    Not indicated
    Dates
    Jan 1, 2020 – Dec 31, 2020
    Source
    990
    No causes provided
    No populations provided
    –
    $3.2M

  • Program 2 [2020]

    Ronald McDonald Family Room programs in four Cleveland-area hospitals (Cleveland Clinic Children's, Cleveland Clinic Fairview Hospital, MetroHealth Medical Center and University Hospitals Rainbow Babies and Children's Hospital) offer a space for families to rest and recharge just steps from their child's treatment room. Each Family Room is equipped with a kitchenette stocked with snacks and beverages, comfortable sitting area with TV, small play area for children, and computers with internet. Some also include a private restroom with shower and laundry facilities and sleep rooms (assigned by hospital staff). Happy Wheels mobile hospitality carts bring comfort to the bedside for those who cannot step away. Providing Support, Teaching, Awareness and Resources, our Ronald McDonald STAR Center at Cleveland Clinic Children's Outpatient Center is a fun learning environment for children during siblings' outpatient visits. This allows Caregivers to turn their full attention to the child receiving treatment.The four hospital Family Room programs and STAR Center were fully operational from January 1 - March 11, 2020. By March 13, all five programs were temporarily closed. Deliveries to frontline workers at hospitals began on April 2, 2020. Snacks, beverages and 40 meals were delivered to hospitals for families and healthcare staff. When open in 2020, individual visits to the Family Room Programs totaled 12,045. In addition, 1,703 Happy Wheel servings were provided, 1,003 gifts were distributed, and 432 overnight guest visits were provided in the four respite rooms at MetroHealth Medical Center and two at Cleveland Clinic Fairview Hospital. When Family Room programs were able to re-open after closure due to COVID-19, strict safety protocols were instituted. This included occupancy limits based on size, hand washing and sanitization protocols, as well as mask and social distance requirements. Availability of some amenities was affected; to-go food and drink items were made available. Due to continued restrictions on volunteer services in hospitals, Family Room volunteers were unable to return in 2020. This required utilization of paid staff to operate those programs, limiting hours of operation. Prior to needing to close in March, the STAR Center served 242 children, provided 670 gifts and snacks, and 94 lesson takeaways.
    Geographies
    Not indicated
    Dates
    Jan 1, 2020 – Dec 31, 2020
    Source
    990
    No causes provided
    No populations provided
    –
    $488.7K

  • Program 3 [2020]

    Ronald McDonald Care Mobile, in partnership with UH Rainbow Babies & Children's, provides dental service to children ages 3-12 in underserved areas of Northeast Ohio. Our state-of-the-art dentist office on wheels provides diagnostic, preventative and restorative treatment and education to at-risk children right in their own communities. Due to the pandemic, Care Mobile operations were temporarily suspended in March, 2020, resuming in fall of 2020. During its 79 days of operation at 47 different locations, dental care was provided to 949 children, and dental hygiene and health education was shared with 824 children.
    Geographies
    Not indicated
    Dates
    Jan 1, 2020 – Dec 31, 2020
    Source
    990
    No causes provided
    No populations provided
    –
    $56.7K