MAYO CLINIC FLORIDA
Programs
Patient & Community Services
PATIENT & COMMUNITY SERVICES (SEE SCHEDULE O)PATIENT & COMMUNITY SERVICES:MAYO CLINIC FLORIDA (MCF) IS AN ACUTE-CARE HOSPITAL LOCATED IN JACKSONVILLE, FLORIDA. MCF HAS 214 LICENSED BEDS AND PROVIDES ACUTE PATIENT CARE AND SERVICES IN MEDICAL AND SURGICAL SPECIALTIES. DURING 2013, MCF HAD OVER 1,700 EMPLOYEES AND STAFF WHO TREATED 9,500 UNIQUE INPATIENTS, PERFORMED 12,600 SURGERIES, TREATED 46,300 PEOPLE ON AN OUTPATIENT BASIS AND CARED FOR 27,100 PEOPLE IN THE EMERGENCY ROOM.MCF, IN AFFILIATION WITH MAYO CLINIC JACKSONVILLE (A RELATED MULTISPECIALTY OUTPATIENT CLINIC EXEMPT UNDER SECTION 501(C)(3) OF THE CODE), IS ONE OF THE MAIN PROVIDERS OF HEALTH CARE SERVICES IN NORTHEAST FLORIDA. MAYO CLINIC FLORIDA IS LOCATED ON THE CAMPUS OF MAYO CLINIC JACKSONVILLE (MCJ). THE AFFILIATED ORGANIZATIONS ARE OFTEN REFERRED TO AND VIEWED AS A SINGLE INTEGRATED INSTITUTION.MCF PROVIDES CARE TO PERSONS COVERED BY GOVERNMENTAL PROGRAMS. SERVICES ARE PROVIDED TO BOTH MEDICARE AND MEDICAID PATIENTS AT SUBSTANTIAL DISCOUNTS FROM STANDARD FEES. FINANCIAL ASSISTANCE IS ALSO PROVIDED FOR PATIENTS THAT ARE FINANCIALLY UNABLE TO PAY FOR SERVICES PROVIDED. THE COST OF UNCOMPENSATED CARE PROVIDED TO LOW INCOME PATIENTS THROUGH MEDICAID WAS APPROXIMATELY $4,631,600. THE COST OF UNCOMPENSATED CARE PROVIDED TO PATIENTS THROUGH MEDICARE WAS APPROXIMATELY $9,409,500. FINANCIAL ASSISTANCE (AT COST) PROVIDED TO PATIENTS IN 2013 WAS APPROXIMATELY $4,078,100. OF THE FINANCIAL ASSISTANCE PROVIDED EACH YEAR, A PORTION OF IT GOES TO TRANSPLANT PATIENTS WHO WOULD OTHERWISE DIE WITHOUT A NEW, FUNCTIONING ORGAN.BEING CONNECTED AND INVOLVED PROVIDES AN OPPORTUNITY FOR MCJ AND MCF TO COLLABORATE WITH OTHER HEALTH SERVICE PROVIDERS TO ADDRESS THE COMMUNITY'S HEALTH CARE NEEDS AND PROVIDE ASSISTANCE TO THOSE WHO HAVE TROUBLE ACCESSING ADEQUATE MEDICAL CARE.MCF AND MCJ HAVE PARTNERED WITH OVER 30 ORGANIZATIONS TO IMPROVE THE QUALITY OF LIFE AND MAKE JACKSONVILLE AND NORTHEAST FLORIDA A HEALTHIER COMMUNITY. THESE PARTNERSHIPS HELP MCF AND MCJ DISCOVER UNMET NEEDS IN THE COMMUNITY AND DEVELOP PROGRAMS TO FULFILL THOSE NEEDS.MCF AND MCJ SUPPORT THE SULZBACHER CENTER WHICH PROVIDES COMPREHENSIVE SERVICES FOR THE HOMELESS. MCF AND MCJ PROVIDE MULTI-YEAR FINANCIAL SUPPORT AND PHYSICIAN SUPPORT TO THE SULZBACHER CENTER IN ORDER TO ASSIST THE CENTER IN PROVIDING AFTER-HOURS PRIMARY AND BEHAVIORAL HEALTH CARE TO UNINSURED PATIENTS WHO ARE HOMELESS. IN 2013, SUPPORT TOTALED $36,095, WHICH PROVIDED CARE TO 78 PATIENTS IN THE MEDICAL PROCEDURE CLINIC AND 47 PATIENTS SEEN BY MAYO PSYCHIATRISTS. ABOUT 68% OF THE SULZBACHER CENTER BEACHES CLINIC PATIENT POPULATION LIVES AT 100% OR BELOW THE FEDERAL POVERTY LEVEL.MCF AND MCJ WORK WITH THE BLOOD ALLIANCE TO OPERATE THE MAYO CLINIC BLOOD DONOR CENTER. THE CENTER IS STAFFED AND OPERATED BY THE BLOOD ALLIANCE. UNDERSTANDING THE NEED TO INCREASE BLOOD DONATION, THE MAYO SITES PROVIDE SPACE AND FURNISHINGS FOR A DONOR CENTER OPEN TO THE PUBLIC. IN 2013, THE DONOR CENTER COLLECTED 1,985 UNITS OF RED BLOOD CELLS AND 476 UNITS OF PLATELET PRODUCTS.MCF AND MCJ ARE DEDICATED TO FURTHERING MINORITY HEALTH AND WELLNESS EFFORTS AND REDUCING HEALTH DISPARITIES. THROUGH EDUCATION AND AWARENESS PROGRAMS, PERSONALIZED HEALTH CARE AND INNOVATIVE RESEARCH, MCF AND MCJ STRIVE TO ELIMINATE DISPARITIES WITHIN THE COMMUNITIES AND TO HELP PREVENT AND REDUCE ILLNESS AND DEATH IN MINORITY POPULATIONS. IN 2013, THE HEALTH DISPARITIES PROGRAM HELD SEVERAL MAJOR PROJECTS AND INITIATIVES TO BRING TOGETHER THE JACKSONVILLE COMMUNITY TO DISCUSS AND LEARN ABOUT SOLUTIONS TO SOME OF THE HEALTH DISPARITIES FACED BY THE LOCAL COMMUNITY.IN 2013, STAFF FROM MCF AND MCJ WORKED WITH LOCAL CHURCHES AND COMMUNITY ORGANIZATIONS TO BRING HEALTH EDUCATION AND SCREENINGS TO THE COMMUNITY IN 5 MAIN EVENTS THAT REACHED 300 PEOPLE. IN ADDITION, VITAMIN D EDUCATION AND FREE VITAMIN D TESTING WAS OFFERED AT VARIOUS EVENTS THROUGHOUT THE COMMUNITY. MCF AND MCJ PROVIDED ASSISTANCE FOR THE FEBRUARY 2013 GRAND OPENING OF THE CENTER FOR THE PREVENTION OF HEALTH DISPARITIES ON EDWARD WATERS COLLEGE CAMPUS, A HISTORICALLY BLACK COLLEGE. SEVERAL MAYO SPONSORED COMMUNITY EVENTS HAVE BEEN HELD AT THE CENTER. STAFF CONTINUES TO EDUCATE THE COMMUNITY ON THE IMPORTANCE OF RESEARCH PARTICIPATION AND THE IMPORTANCE OF WORKING TOGETHER TO REDUCE HEALTH DISPARITIES WITHIN THE COMMUNITY.IN 2013, MAYO CLINIC WAS THE LEAD SPONSOR FOR AN EXHIBIT ENTITLED "RACE: ARE WE SO DIFFERENT?". THE EXHIBIT WAS HELD AT THE JACKSONVILLE MUSEUM OF SCIENCE AND HISTORY (MOSH) FROM JANUARY 26 TO APRIL 28. MCF AND MCJ EMPLOYEES, VOLUNTEERS AND THEIR GUESTS WERE ENCOURAGED TO ATTEND THE EVENT AND MADE AVAILABLE FACILITATOR-LEAD GROUP DISCUSSIONS. SPECIAL EVENTS WERE HELD AT MOSH AND AT THE MCF/MCJ CAMPUSES TO ENCOURAGE PARTICIPATION. MORE THAN 1,900 MAYO EMPLOYEES AND THEIR GUESTS ATTENDED THE EXHIBIT. MOSH ALSO SCHEDULED SPECIAL PROGRAMMING TO COMPLEMENT THE EXHIBIT. MORE THAN 45,000 PEOPLE, INCLUDING 8,528 STUDENTS AND 2,169 TEACHERS AND CHAPERONES, VISITED MOSH OR ATTENDED AN EVENT DURING THE EXHIBIT.IN 2010, MCF AND MCJ, ALONG WITH SEVERAL LOCAL AGENCIES, CONTRIBUTED TO THE FORMING OF THE CAREGIVER COALITION, WHICH PROVIDES WORKSHOPS THROUGHOUT NORTHEAST FLORIDA CENTERED ON CARING FOR THE CAREGIVER. THE THIRD CAREGIVER EXPO IN 2013 HELPED EDUCATE MORE THAN 300 FAMILY CAREGIVERS. MAYO'S MEMORY DISORDER CLINIC PARTICIPATED IN SIX "CARING FOR THE CAREGIVER" WORKSHOPS IN CONJUNCTION WITH THE CAREGIVER COALITION. THESE EFFORTS REACHED ABOUT 900 FAMILY CAREGIVERS THROUGHOUT NORTHEAST FLORIDA.THROUGH THE MEMORY DISORDER CLINIC, MCF AND MCJ PROVIDED MORE THAN 265 HOURS OF TRAINING TO MORE THAN 3,800 PEOPLE IN 2013. TRAINING INCLUDED TOPICS GEARED TOWARDS HEALTHY AGING, WHEN TO WORRY ABOUT MEMORY, RESEARCH UPDATES AND STRATEGIES FOR MANAGING DEMENTIAS. STAFF ALSO PROVIDED FREE MONTHLY CLASSES FOR CAREGIVERS AND PARTNERED WITH THE CITY OF JACKSONVILLE TO PRESENT PROGRAMS ON MAINTAINING A HEALTHY LIFESTYLE. THESE EVENTS WERE ATTENDED BY MORE THAN 400 PEOPLE IN 2013.THE MEMORY DISORDER CLINIC IS THE CONTACT IN NORTHEAST FLORIDA FOR THE STATE-WIDE SILVER ALERT PROGRAM. STAFF RESPONDED TO 17 SILVER ALERTS IN 2013 AND WORKED WITH LOCAL LAW ENFORCEMENT TO ASSURE THAT PERSONS RECEIVE INFORMATION ON DRIVING ALTERNATIVES, SAFE/RETURN IDENTIFICATION BRACELETS AND RESOURCES.DURING 2013, MORE THAN 2,000 EMPLOYEES FROM BOTH MCF AND MCJ PARTICIPATED IN COMMUNITY EVENTS OR VOLUNTEERED THEIR TIME AND EXPERTISE FOR COMMUNITY PROJECTS. IN ADDITION, EMPLOYEES DONATED MORE THAN $232,000 TO THE UNITED WAY AND OTHER CHARITABLE CAUSES.EMPLOYEES OF MCF AND MCJ ARE SUPPORTERS OF THE CHILDREN'S CHRISTMAS PARTY OF JACKSONVILLE, A PROJECT THEY HAVE BEEN INVOLVED WITH FOR 12 YEARS. IN 2013, THEY HELPED RAISE $8,500 ALONG WITH A CORPORATE DONATION OF $8,000 TO BUY BICYCLES AND HELMETS FOR MORE THAN 8,600 LOW-INCOME CHILDREN WHO ATTENDED THE PARTY. OVER 75 MAYO CLINIC EMPLOYEES VOLUNTEERED FOR THE SET-UP AND ACTUAL PARTY.CULTURAL EVENTS AND THE ARTS ARE A MEASURE OF A COMMUNITY'S HEALTH AND QUALITY OF LIFE. MCF AND MCJ INTEGRATE THE ARTS INTO THEIR MEDICAL ENVIRONMENT THROUGH ITS CENTER FOR HUMANITIES IN MEDICINE, WHICH PARTNERS WITH MORE THAN A DOZEN COMMUNITY MUSEUMS, SCHOOLS, MUSIC AND ART ORGANIZATIONS. MANY PATIENTS' STAYS ARE BRIGHTENED BY LIVE MUSICAL PERFORMANCES OR WATCHING AN ARTIST BRING A CANVAS TO LIFE THROUGH THE "ART-AT-THE-BEDSIDE" AND "MUSIC-AT-THE-BEDSIDE" PROGRAMS.THE CENTER FOR HUMANITIES IN MEDICINE HAS 12 PROGRAMS THAT ARE DESIGNED FOR PATIENTS, FAMILIES, CAREGIVERS, STAFF AND COMMUNITY TO PROMOTE THE COMPASSIONATE DELIVERY OF HEALTH CARE. RESEARCH DEMONSTRATES THE BENEFITS OF ARTS IN HEALTHCARE TO IMPROVE PATIENTS' OVERALL HEALTH OUTCOMES, COMPLIANCE WITH TREATMENT, AND ENHANCE THEIR QUALITY OF LIFE.SOME OF THE PROGRAMS TAKE PLACE AT HOSPITALIZED PATIENTS' BEDSIDES. OTHERS ARE OFFERED IN SUPPORT GROUP SETTINGS. MUSIC, DANCE AND THEATRICAL PERFORMANCES TAKE PLACE IN THE ATRIUM AND LECTURE HALLS, WHILE GALLERIES ON CAMPUS HOST VISUAL ART EXHIBITIONS. IN 2013, THE CENTER PROVIDED VISUAL ART AND MUSIC PROGRAMMING THROUGHOUT THE CLINIC AND HOSPITAL THAT SERVED THOUSANDS OF PATIENTS, VISTORS AND STAFF.SOME PROGRAMS TAKE PLACE OFF-CAMPUS. "CONNECT AT THE CUMMER: ART FOR ALZHEIMER'S" ENABLES PATIENTS WITH THIS ILLNESS AND THEIR CAREGIVERS TO CONTEMPLATE AND CONNECT OVER WORKS OF ART AT A FINE ART MUSEUM, THE CUMMER MUSEUM OF ART & GARDENS. THIS PROGRAM SERVED MORE THAN 120 PATIENTS AND CAREGIVERS IN 2013. MCF RECEIVED DONATED SERVICES FROM 167 COMMUNITY VOLUNTEERS, WHO PROVIDED 28,158 HOURS IN 2013, VALUED AT APPROXIMATELY $634,960 BASED ON THE INDEPENDENT SECTOR'S AVERAGE ESTIMATED HOURLY VALUE OF SUCH SERVICES FOR 2013.GeographiesNot indicatedDatesJan 1, 2013 – Dec 31, 2013Source990No causes providedNo populations provided–$314.8MEducational Programs and Training
EDUCATION ACTIVITIES (SEE SCHEDULE O)EDUCATION ACTIVITIES:MCF, IN CONJUNCTION WITH MCJ, PROVIDES VARIOUS EDUCATIONAL PROGRAMS. IN 2013, 78 MEDICAL STUDENTS RECEIVED TRAINING AT THE MAYO SITES IN JACKSONVILLE. THROUGH 44 ACTIVE AND APPROVED RESIDENCY AND FELLOWSHIP PROGRAMS, A TOTAL OF 289 LEARNERS ALSO RECEIVED TRAINING AT THE MAYO SITES IN JACKSONVILLE. PARTNERSHIPS WITH LOCAL EDUCATIONAL INSTITUTIONS PROVIDED 27 EDUCATIONAL PROGRAMS SERVING 267 ALLIED HEALTH STUDENTS THROUGH THE MAYO SCHOOL OF HEALTH SCIENCES. THE ABOVE MENTIONED STUDENTS, RESIDENTS AND FELLOWS RECEIVED ALL OR A PORTION OF THEIR TRAINING AT THE MCF CAMPUS.IN 2013, PHYSICIANS AND RESEARCHERS AT MCF AND MCJ AUTHORED 552 ARTICLES PUBLISHED IN PEER-REVIEWED JOURNALS, PUBLISHED 3 BOOKS, 129 ABSTRACTS, 36 EDITORIALS AND 33 BOOK CHAPTERS.THE EDUCATIONAL MISSION OF MCF AND MCJ ALSO EXTENDS TO THE COMMUNITY. MCF AND MCJ BELIEVE THAT THEIR MEDICAL KNOWLEDGE MUST BE SHARED WITH THE COMMUNITY, PHYSICIANS AND HEALTH-CARE PROFESSIONALS. THROUGH THE MAYO CLINIC SCHOOL OF CONTINUOUS PROFESSIONAL DEVELOPMENT, HEALTH-CARE PROVIDERS RECEIVE EDUCATIONAL PROGRAMS TO UPDATE THEIR KNOWLEDGE. IN 2013, OVER 9,000 PHYSICIANS AND HEALTH-CARE PROFESSIONALS PARTICIPATED IN THESE EDUCATIONAL PROGRAMS.MCF AND MCJ ESTABLISHED A HIGH SCHOOL BOOT CAMP TO INTRODUCE STUDENTS TO CAREER OPPORTUNITIES IN MEDICINE AND SCIENCE. THE BOOT CAMP OCCURS TWICE A YEAR AND SERVES APPROXIMATELY 50 STUDENTS PER SESSION. IN 2013, 94 LOCAL HIGH SCHOOL STUDENTS PARTICIPATED. MCF AND MCJ ALSO WORKED WITH THE PERRY INITIATIVE TO INVITE 36 HIGH SCHOOL GIRLS INTERESTED IN CAREERS IN ORTHOPEDIC SURGERY AND ENGINEERING TO VISIT THE SIMULATION CENTER LOCATED ON THE MCF AND MCJ CAMPUS. THE SIMULATION CENTER HOSTED 1,072 EVENTS REACHING 7,631 LEARNERS. MANY OF THE SIMULATION ACTIVITIES INVOLVED PARTNERSHIPS WITH ACADEMIC INSTITUTIONS, MILITARY AND OTHER MEMBERS OF THE COMMUNITY. FACULTY PUBLISHED SIMULATION RELATED RESEARCH IN 6 JOURNALS IN 2013. MCF AND MCJ ALSO HOSTED ITS ANNUAL MED SCHOOL 101 EVENT FOR STUDENTS AND PARENTS TO LEARN MORE ABOUT TIPS ON GETTING INTO MEDICAL SCHOOL. IN 2013, THE EVENT HOSTED 160 ATTENDEES. IN ADDITION, MCF AND MCJ GRADUATE STUDENTS IN CANCER AND NEUROSCIENCE PARTICIPATED IN BRAIN AWARENESS EVENTS AND SERVED AS SCIENCE FAIR JUDGES AT A LOCAL SCIENCE FAIR TO AN AUDIENCE OF HUNDREDS.MCF AND MCJ ALSO PROVIDE CLINICAL AND BASIC SCIENCE RESEARCH INTERNSHIPS FOR STUDENTS FROM ACROSS THE UNITED STATES. IN 2013, THERE WERE 55 STUDENTS ENROLLED IN THE CLINICAL RESEARCH INTERNSHIP STUDY PROGRAM (CRISP) AND 7 STUDENTS ENROLLED IN THE SUMMER UNDERGRADUATE RESEARCH FELLOWSHIP (SURF), A 10-WEEK BASIC SCIENCE RESEARCH PROGRAM.ADDITIONALLY, STAFF FROM MCF AND MCJ SUPPORT VARIOUS EDUCATIONAL PROGRAMS IN PUBLIC SCHOOLS. THESE STAFF MEMBERS ASSIST VARIOUS ELEMENTARY, HIGH SCHOOLS, COMMUNITY COLLEGES AND UNIVERSITIES IN THE COMMUNITY. THE STAFF MEMBERS SERVE ON ADVISORY BOARDS, BOARDS OF TRUSTEES AND PARTICIPATE AS RESOURCE PERSONS ON A REGULAR BASIS FOR SCHOOLS, COLLEGES AND UNIVERSITIES.ONE EXAMPLE IS THE "BEYOND SCHOOL WALLS MENTORING" PROGRAM, A PARTNERSHIP OF MCF, MCJ, DUVAL COUNTY PUBLIC SCHOOLS AND BIG BROTHERS AND BIG SISTERS. UNDER THIS INNOVATIVE PROGRAM, MENTEES FROM LOCAL SCHOOLS REGULARLY COME TO MCF AND MCJ FOR STRUCTURED PROGRAMS. THE PROGRAM PROVIDES AN OPPORTUNITY TO EXPOSE HIGH SCHOOL STUDENTS TO EMPLOYMENT AND VOLUNTEER OPPORTUNITIES IN MEDICAL PRACTICE, EDUCATION AND RESEARCH. THE PROGRAM ALSO PROVIDES AN OPPORTUNITY FOR MCF AND MCJ STAFF TO MENTOR STUDENTS AND POSITIVELY IMPACT HIGH SCHOOL GRADUATION RATES IN DUVAL COUNTY PUBLIC SCHOOLS. THE PROGRAM INVOLVES 25 ADMINISTRATORS FROM MCF AND MCJ TO SERVE AS MENTORS TO 25 FLETCHER HIGH SCHOOL STUDENTS. THE PROGRAM RUNS IN PARALLEL TO THE ACADEMIC SCHOOL YEAR AND REQUIRES A TWO-YEAR COMMITMENT FROM MENTORS AND MENTEES. STUDENTS TRAVEL TO MCF AND MCJ EVERY TWO WEEKS FOR ONE-ON-ONE MENTORING SESSIONS AND GROUP SESSIONS. PROGRAM EVALUATION CRITERIA INCLUDES: ABSENTEEISM FROM SCHOOL; GRADES; INCIDENCE OF BEHAVIORAL PROBLEMS OR ACTING OUT IN SCHOOL; AND GRADUATION RATES. IN 2013, MCJ AND MCF PARTNERED WITH BIG BROTHERS AND BIG SISTERS AND THE MEDICAL SCIENCES ACADEMY AT MANDARIN HIGH SCHOOL TO EXTEND THE BEYOND SCHOOL WALLS MENTORING MODEL TO 15-25 STUDENTS ENROLLED IN THE ACADEMY. STUDENTS ARE PAIRED WITH MCF AND MCJ STAFF FOR ONE-ON-ONE MENTORING, JOB SHADOWING, AND INDUSTRY-SPECIFIC GROUP TRAINING.GeographiesNot indicatedDatesJan 1, 2013 – Dec 31, 2013Source990No causes providedNo populations provided–$21M
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