IHS THE INSTITUTE FOR HUMAN SERVICES INC
Programs
Emergency Shelter and Food Programs
EMERGENCY SHELTER AND FOOD PROGRAMS:DURING THE YEAR IN WHICH THE COVID19 PANDEMIC ARRIVED AND CAUSED US TO REDUCE SHELTER CAPACITY RELATED TO SOCIAL DISTANCING, THE IHS EMERGENCY SHELTER PROGRAM AT SUMNER MEN'S AND KAAAHI WOMEN'S AND FAMILY SHELTERS STILL PROVIDED 57,702 BED NIGHTS TO 969 UNDUPLICATED GUESTS. THIS CONSISTED OF 428 SINGLE MEN, 230 SINGLE WOMEN, AND 221 FAMILY MEMBERS (62 FAMILIES). 84 SINGLE MEN, 32 SINGLE WOMEN, AND 34 FAMILIES EXITED INTO TRANSITIONAL OR PERMANENT HOUSING.THE IHS MEAL PROGRAM SERVED 301,684 MEALS THROUGHOUT THE YEAR TO BOTH SHELTER GUESTS AND PERSONS IN NEED FROM THE COMMUNITY. THIS INCLUDES THREE MEALS PER DAY AT KAAAHI AND SUMNER EMERGENCY SHELTERS AND SPECIALTY SHELTERS, AND BREAKFAST AND DINNER AT HALE MAULIOLA. IN ADDITION, THE ORGANIZATION OFFERED MONTHLY FOOD DISTRIBUTIONS TO HELP REPLENISH HOUSEHOLD PANTRIES IN THE COMMUNITY.THE HALE MAULIOLA HOUSING NAVIGATION CENTER, WHICH OPENED IN NOVEMBER 2015, ENTERED ITS SIXTH YEAR OF SERVICE. IN THE FISCAL YEAR, THE PROJECT SERVED 219 HOMELESS ADULTS FROM SINGLES AND COUPLES HOUSEHOLDS WITH EMERGENCY SHELTER, CASE MANAGEMENT, AND TARGETED HOUSING SERVICES. A TOTAL OF 143 CLIENTS EXITED, WITH 64 (45%) ENTERING INTO HOUSING PLACEMENTS.IHS CONTINUED TO OPERATE THE THREE EXISTING TUTU BERT'S HOUSE (TBH 1, 2, AND 3) MEDICAL SPECIALTY SHELTERS FOR HOMELESS ADULTS EXITING LOCAL HOSPITALS. TBH 4 OPENED IN OCTOBER 2020. DURING THE FISCAL YEAR, 177 PERSONS WERE SERVED BY THE TBH PROGRAM AND 148 EXITED, WITH 60(41%) ENTERING INTO HOUSING. KALIHI UKA RECOVERY HOUSE (KURH), A SPECIALTY SHELTER FOR HOMELESS ADULTS WITH BEHAVIORAL HEALTH TREATMENT NEEDS, ENTERED ITS FOURTH YEAR OF SERVICE. KURH SERVED 82 CLIENTS, EXITING 74, OF WHOM 47 (64%) EXITED INTO HOUSING.FROM OPENING IN APRIL THROUGH CLOSING IN DECEMBER 2020, IHS PROVIDED MEDICAL, COVID-19, SUBSTANCE ABUSE DETOX, COUNSELING AND HOUSING SERVICES AT THE TEMPORARY QUARANTINE AND ISOLATION CENTER (TQIC) IN HONOLULU. 218 CLIENTS WERE SERVED IN FY21 (ALL OF WHOM EXITED THE PROJECT). 33 CLIENTS EXITED TO PERMANENT HOUSING, 68 TO SHELTERS, 36 TO OTHER TEMPORARY DESTINATIONS, 14 TO FOSTER/GROUP/HALFWAY HOUSES, AND 16 TO ALCOHOL/DRUG TREATMENT.FROM APRIL 2020 THROUGH DECEMBER 31, 2020, IHS' OUTREACH STAFF PROVIDED SUPPORT AT HPD'S PROVISIONAL OUTREACH SCREENING AND TRIAGE (POST) CENTER AT KEEHI LAGOON PARK . IN FY 2021, POST SERVED 331 CLIENTS (ALL OF WHOM EXITED THE PROJECT) DUE TO THE 12/31 TRANSITION DATE), WITH 15 EXITING TO PERMANENT HOUSING, 99 TO SHELTERS, 11 TO OTHER TEMPORARY HOUSING, 2 TO FOSTER/GROUP HOMES, AND 1 TO DRUG/ALCOHOL TREATMENT. ON THE STREETS, OUTREACH ADDED COVID EDUCATION, DISTRIBUTION OF HYGIENE KITS, AND TESTING TO THE BASIC HOUSING NAVIGATION THEY TYPICALLY DELIVERED IN PRE-PANDEMIC TIMES.THE HONU REPLACED POST ON JANUARY 1, 2021. IN FY 2021, HONU SERVED 572 CLIENTS. OF 507 EXITS, 11 EXITED TO PERMANENT HOUSING, 147 TO SHELTERS, 17 TO OTHER TEMPORARY HOUSING, AND 3 TO DRUG/ALCOHOL TREATMENT.GeographiesNot indicatedDatesJul 1, 2020 – Jun 30, 2021Source990No causes providedNo populations provided–$7.8MHousing and Supportive Services
HOUSING AND OTHER SUPPORTIVE SERVICES PROGRAMS:IHS DELIVERS NUMEROUS PROGRAMS THAT FOCUS ON REHOUSING AND STABILIZING INDIVIDUALS AND FAMILIES, ALONG WITH PROMOTING SELF-SUFFICIENCY.IHS' CONTINUUM OF CARE (COC) FUNDED PERMANENT SUPPORTIVE HOUSING PROGRAM SERVED 90 CHRONICALLY HOMELESS PERSONS BY ASSISTING THEM TO OBTAIN OR REMAIN IN PERMANENT SUPPORTIVE HOUSING DURING THE YEAR. IHS' YOUTH RAPID RE-HOUSING (YRRH) PROGRAM SUNSETTED ON 8/31/20, SERVING 15 HOUSEHOLDS PLACED INTO PERMANENT HOUSING IN THE FIRST TWO MONTHS OF THE FISCAL YEAR (COMPRISING 17 INDIVIDUALS, MADE UP OF 15 YOUNG ADULTS AND 2 CHILDREN). THE HOUSING FIRST PROGRAM PROVIDED HOUSING TO 135 HOUSEHOLDS COMPRISING THE MOST VULNERABLE CHRONICALLY HOMELESS. THE TEMPORARY ASSISTANCE TO NEEDY FAMILY (TANF) HOUSING PLACEMENT PROGRAM (HPP) ASSISTED 151 FAMILIES WITH CHILDREN TOTALING 633 FAMILY MEMBERS. THE PROGRAM PROVIDED HOUSING OR HOMELESS PREVENTION SERVICES TO THESE FAMILIES WHO WERE EITHER UNSHELTERED OR WHO NEEDED TO RELOCATE TO MORE SUITABLE HOUSING.IHS' HOMELESS PREVENTION AND RAPID RE-HOUSING PROGRAMS PROVIDE ASSISTANCE TO HOUSEHOLDS WHO RECENTLY BECAME HOMELESS OR ARE ON THE VERGE OF HOMELESSNESS DUE TO AN EVENT THAT AFFECTED THE HOUSEHOLD SUCH AS JOB LOSS, ILLNESS, ETC. THE STATE HPO RRH PROGRAM ASSISTED 104 HOUSEHOLDS WITH 267 HOUSEHOLD MEMBERS TO KEEP OR PLACE THEM IN HOUSING AND THE CITY ESG RRH PROGRAM ASSISTED 157 HOUSEHOLDS WITH 256 MEMBERS. TO QUALIFY, THESE HOUSEHOLDS MUST DEMONSTRATE THAT THEY WILL BE SELF-SUFFICIENT FOLLOWING THIS TEMPORARY ASSISTANCE. WE COLLABORATE WITH NUMEROUS OTHER ORGANIZATIONS TO OFFER FINANCIAL MANAGEMENT SKILL BUILDING TO THE PARTICIPANTS IN THIS PROGRAM, AS THESE SKILLS ARE CRITICAL TO MAINTAINING FINANCIAL STABILITY. ESG CARES HOMELESSNESS PREVENTION SERVICES WERE PROVIDED TO 76 HOUSEHOLDS (198 INDIVIDUALS).ALONG WITH HOUSING PROGRAMS, IHS HELPS PEOPLE PREPARE FOR OR SUSTAIN THEMSELVES IN STABLE HOUSING BY PROMOTING A CULTURE OF SELF-RESPONSIBILITY, OFFERING EMPLOYMENT SUPPORT WITH JOB SEARCH, WRITING RESUMES, PREPARING FOR INTERVIEWS AND OTHER SUPPORTIVE EMPLOYMENT COUNSELING THROUGH OUR HELE 2 WORK PROGRAM. 796 PERSONS WERE ENCOUNTERED, WITH 743 PARTICIPATING (GROUPCLASSES DISCONTINUED DUE TO COVID-19, MATERIALS DELIVERED ONLINE) AND 186 GAINING JOBS. THIS ALSO INCLUDES OUR TAKING ROOT URBAN AGRICULTURE PROGRAM WHERE SHELTER GUESTS DEVELOP JOB SKILLS BY PARTICIPATING IN ON-SITE GARDENING CLASSES. THIS PROGRAM HAD 52 PARTICIPANTS, WITH 30 COMPLETING CERTIFICATES. ADDITIONALLY, THE NEW LEAF CUSTODIAL TRAINING PROGRAM ENROLLED 25 PARTICIPANTS IN WORKPLACE SAFETY AND SKILLS INSTRUCTION, COMPLETING A TOTAL OF 315 PROJECTS, AND RESULTING IN 7 PARTICIPANTS BEING HIRED FOR EMPLOYMENT.OTHER SUPPORTIVE SERVICES PROGRAMS INCLUDE SPECIALIZED CASE MANAGEMENT PROGRAMS FOR SHELTER RESIDENTS WHICH MAKE NUMEROUS REFERRALS TO OTHER COMMUNITY SERVICES SUCH AS PRIMARY HEALTH, MENTAL SUBSTANCE ABUSE TREATMENT OR OTHER SOCIAL SERVICES. THE IHS FAMILY PROGRAM SERVED 119 UNDUPLICATED HOMELESS CHILDREN IN MAINTAINING THEIR ACADEMIC PERFORMANCE THROUGH AFTER-SCHOOL HOMEWORK SUPPORT, ENRICHMENT ACTIVITIES AND COORDINATION WITH CHILDREN'S SCHOOLS. 8 CHILDREN PARTICIPATED IN A 4-WEEK SUMMER FUN PROGRAM.OUTREACH TEAMS PROVIDE ASSERTIVE OUTREACH AND NEEDS ASSESSMENTS TO UNSHELTERED HOMELESS ADULTS AND FAMILIES, WITH FACILITATION OF SERVICES INCLUDING PSYCHIATRIC EVALUATION, SUBSTANCE ABUSE TREATMENT, AND TRANSITION INTO EMERGENCY SHELTER AND STABLE HOUSING. THE TEAM SERVED A TOTAL OF 878 INDIVIDUALS IN URBAN HONOLULU, WAIKIKI, MOILIILI, EAST HONOLULU, AND WINDWARD OAHU.GeographiesNot indicatedDatesJul 1, 2020 – Jun 30, 2021Source990No causes providedNo populations provided–$10.6MExpanded Medical Services
MEDICAL SERVICES:IN FY 2021 IHS MEDICAL SERVICES EXPANDED FROM PROVIDING CONTRACTED PSYCHIATRY SERVICES FROM PREVIOUS YEARS TO ADDING A BRIDGE CLINIC, INTERNAL MEDICINE SERVICES, AND COVID-19 RESPONSE, INCLUDING A COVID ISOLATION AND QUARANTINE CENTER COMPLETE WITH MEDICAL SERVICES, COUNSELING, NURSING AND MEDICAL ASSISTANT ROUNDING TO ENSURE PATIENTS SUSPECTED OR INFECTED WITH COVID-19 HAD A SAFE PLACE TO HEAL.GeographiesNot indicatedDatesJul 1, 2020 – Jun 30, 2021Source990No causes providedNo populations provided–$1.5M
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