Spring 2026 Product Update: Building a platform you can trust

Spring 2026 Product Update: Building a platform you can trust

Spring has a way of revealing what's been quietly taking shape all winter. What looks like sudden bloom is really the result of months of work beneath the surface: roots deepening, foundations strengthening, everything preparing to emerge. That's the story of Impala's first quarter of 2026.

The ground around us is shifting, too. In the face of significant changes driven by AI, the identities of tech organizations in the nonprofit data field are changing shape. New strategies and priorities are taking root, organized around a central question: Who are we becoming?

For Impala, that question has always had a clear answer. We build for you, nonprofit and philanthropic professionals. We've never had to choose between our users and our roadmap, because our users are our roadmap. Whatever grows next at Impala grows with you.

Our focus this quarter proves it. We focused on earning your trust:

• Trust that we provide value to all of our users, whether you have a paid subscription or not
• Trust that the platform is built around what you can access, not what you can't
• Trust that when Impala tells you something, you don't need to go elsewhere to verify it

Here’s what that looks like in practice:

1. Trust in Impala’s Accessibility: Public Profiles

Impala was built on a simple observation: nonprofit 990 data is technically public, but in practice it's anything but accessible. IRS records live in dense PDFs. Making sense of them takes expertise most people don't have time for. That's the gap Impala was founded to close. This quarter, we went even further: the richest-ever public view of an Impala profile is now available to anyone, no login required.

• An AI-generated summary that distills who the org is, what they do, and how they operate
• Detailed financial statements (income statement and balance sheet), with year-over-year comparisons
• A due diligence snapshot that tells you at a glance whether an org is in good standing to receive charitable funding
• Programs populated directly from 990 data, giving a real picture of what an organization actually does
• Intel on grants given or received, along with top funders and grantees
• All of an organization’s 990s, going as far back as 2013

These profiles are also built to be found. They're fully indexed and optimized for search engines and generative AI tools. This means that the next time you ask an AI tool to help you find or evaluate a potential grantee or funder, Impala's profiles are increasingly working in the background for you.

2. Trust in Impala’s Value: A Homepage Built Around You

We heard your feedback: too many users were landing on a homepage that led with what they couldn't access rather than what they could. We took that seriously.

This quarter we redesigned the homepage experience for all users - free, sponsored, and paid - built around one principle: your homepage should surface what's most useful to you, right now, based on what you actually have access to.

For users who joined through a partner hub, your hub is now front and center: a dedicated panel that brings you back to the context that matters most to your work. For new users still finding their footing, there's a structured, welcoming starting point. For everyone, quick access to account settings and support means help is always within reach.

This is the kind of change that doesn't make headlines, but we think it's the kind that makes a product feel like it was genuinely built for you.

3. Trust in Impala’s Accuracy: Reliable Nonprofit Data

Nonprofit data is only as useful as it is accurate, and the underlying IRS data that powers due diligence is genuinely complex. Reinstatement records, deductibility statuses, group exemptions, and termination filings all require more than just pulling a feed. And getting it right is important because funding decisions (and nonprofits) depend on it.

This quarter, we went deep on data accuracy across the platform so that funders looking up an org on Impala can trust what they see without needing to cross-reference it anywhere else. Nonprofits can rest assured that their profiles correctly reflect where they stand with the IRS.

Here’s what we tackled:

Reinstated Organizations: We found over 27,000 organizations incorrectly listed as revoked by the IRS, despite clear signs of reinstatement in other IRS records. We augmented our reinstatement logic to ensure all orgs carry an accurate status.

Group-exempt Organizations: We classified ~500,000 organizations belonging to IRS group exemptions, and ensured they correctly inherit their Pub78 status and deductibility from their parent org, per IRS policies. You’ll notice this change for organizations like Habitat for Humanity, Scouting America, and more.

Closed Organizations: We discovered over 700,000 organizations that are closed, despite the IRS not stating this in their records. Using a combination of direct and indirect indicators, we’ve been able to supplement our direct feed from the IRS and ensure these organizations are now clearly labeled.

Cleaner Results: New advanced filters give you more control over whether revoked, non-deductible, or closed organizations appear in your Search and Ecosystems results, so you get more signal and less noise.

The Road Ahead

Everything you've read above reflects a single, deliberate commitment: Impala is building a platform you can trust, backed by a company that listens, builds for its users, and isn't going anywhere. While others pivot away from product and toward data pipelines for AI, we're doubling down on combining both, for you.

Q2 is already underway. We're building integrations with grant management systems so that Impala's intelligence meets you in the systems where your work already happens. And we're exploring a variety of AI-powered features designed to help you leverage data to make smarter decisions, save time, and maximize your impact. Stay tuned!

As always, we're here if you need us. Reach out to support@impala.digital. We read (and respond to) every message.

Here's to spring 🌷

Marisa Sires

Chief Product Officer, Impala